help you get your VAT back.
keeping our systems mainly automated and our costs low we are able to
guarantee you the lowest prices in the UK bar none. Payment is collected 24
hours after delivery by credit or debit card thus keeping our costs low.
However we recognise that schools that are able to take advantage of the
County Council Purchase order system may recover the VAT portion of their
order more easily.
We have, therefore, created specific exceptions for school orders subject to
some strict and, we hope understandable, provisos.
original order must be placed on-line
MUST be to a School premises or Government office.
official Council Purchase order must be in position before we start the
clock on production. (i.e. Delivery is 5 working days from receipt of
correctly raised purchase order) for speed we recommend that you email us
a copy of the PO.
only invoice by email so we must be aware of the correct email address at
County Hall to which our invoice and payment request are sent.
require payment within 10 days of delivery but will accept terms up to 30
no circumstances are we able to accept orders from organisations requiring
terms in excess of 30 days - please check your council's terms.
payment is not received within our terms we will always telephone the
person placing the order NOT the
payment department at County Hall.
REMEMBER IT IS YOUR RESPONSIBILITY TO ENSURE PAYMENT IS MADE.
we experience delays in obtaining payment the facility will automatically
be withdrawn for future purchases.
you are not able to take advantage of this system but prefer to pay by
cheque rather than payment card you should review cheque procedures here