Risk Free Guarantee

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We take the risk so that you don't have to.


*Ordering from us is TOTALLY RISK FREE because you receive and check your order before we take your payment.



How does this work?


 

  • You place your order in the normal way including processing your credit card through the Sage Pay secure server.

  • Your card is checked and authorised by your bank but NOT charged AT THIS TIME.

  • Your order is processed and dispatched to you in accordance with your chosen delivery schedule.

  • You receive and sign for your order the day after dispatch.

  • You check your order during the following 24 hours. If you are unhappy with anything call our Freefone customer service on 0800 374 594 and we put it right.

  • If you are delighted with your purchase you do not have to do anything we will take payment from your card 24 hours after you have received and checked your trophies

 


* Please note: Our delayed payment offer is only available for card payments made via our secure on-line payment system. To ensure our PCI security compliance orders taken by email or over the telephone must be paid at the time of order. Payments made by PayPal or using our snail service are excluded and are taken on the day following receipt of your order. Our usual satisfaction guarantees apply to these transactions in addition to your statutory rights.

 


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