About Tower Trophies
to the fourth
decade of Tower Trophies.
Tower Trophies was first established over 30 years ago under the iconic gaze of Broadway Tower from where it derives its corporate logo.
Initially created in Broadway, Worcestershire the business grew rapidly over the formative years quickly expanding into premises in Evesham and later opening offices and showrooms in Chichester, West Sussex to service the growing geographic coverage around the South of England.
Most recently Tower Trophies has relocated from its Town Centre base to a Business Park, just ten minutes from Evesham, accommodating further expansion and streamlining its production and storage facilities. Easy access and pretty well unlimited free customer parking is loved by the locals whilst National and International customers are benefiting from improved technology communications and even quicker delivery.
Tower Trophies customers or friends?
From inception Tower Trophies quickly position itself, within a competitive commercial world, as a Company dedicated to quality, great design and the constant pursuit of excellence. This quest continues but is unmistakably the reason for Tower Trophies relentless growth within the trophy industry and why many of their customers have returned regularly over more than three decades.
Tower Trophies family
Truly a family business the Tower Trophies brand continues to be championed by family siblings with 84 year old father Ray, who was instrumental in the early days, still lending a hand with technical and engineering projects. Over the decades a myriad of nephews and nieces have ‘cut their commercial teeth’ within Tower Trophies and have all gone on to establish their own successful careers. Whilst not blood relatives Tower Trophies has trained and encouraged many staff throughout the years and almost without exception they have become part of the Tower Trophies extended family with proud fathers bringing their first born for approval and retired ‘Tower Trophies family’ members sending missives from their travels. As a family the Matriarch remains Ros Wright who owned the very first share in the early business ventures when her boys were still at school. Now sadly disabled as a result of a stroke Ros still visits the business with Ray at least once a week and epitomises the Company spirit “do the very best you can, smile and above all keep on keeping on!”
Tower Trophies in the 21st Century
Tower Trophies has embraced the changing market and the internet age by distributing some of the UK’s finest brands and creating a simple user experience on its website.
Tower Trophies is much mimicked
by competitors a fact that a spokesman says, “is
irritating but to be expected. In our early days we mimicked the best and strove
to improve on their offering. I am flattered that our Competitors use our
concepts and often our words but the outcome is a much improved experience for
trophy customers in general which can only be good.” He
goes on to say “if
we intended to stand still I might be worried that other Trophy Companies would
catch us up but our innovations will continue. As an example when we recently
launched version 5 of our website future innovations were already designed into
it so that the customer experience will continue to improve.”
eliminating the risk of the Internet
Tower Trophies sales map now flags customers throughout the UK and increasingly
across the European continent. Tower continues to identify efficiency and cost
savings to maintain its market leading position as the engraver and distributor
of largest selection of quality awards at the lowest possible price on the web. Director
Stephanie Wilks tells us,
“our smaller competitors, quite frankly, can’t compete because they have to
cut margins to pass on lower prices and our larger competitors struggle with the
truly personal service. Uniquely Tower Trophies takes no money until the goods
have been received by the customer, checked and approve. We check to make sure
our customer is satisfied before we charge their card. Zero
risk for them a fact that is recognised by our
card services providers as
‘exemplary’ and ensures that we never receive a charge back from our
great value for money – always!
Tower Trophies pursues a relentless reduction of costs and economies of scale which ensure that they can offer unlimited customer support taken for granted in a ‘small’ family business." Whilst better prices are as important to us as our customers we never loose site of better trophies or even better service" says Julian Ridgers who's eye for detail ensures that no overspend gets missed.
the premise that self praise is no praise at all Tower Trophies proudly
publishes all of its feed back to enable the World to form its own considered
opinion of the Company.
into the future.
sees Tower Trophies hit the road on a further quest to meet the little red dots
on its sales map and turn them into faces.
Vivien Sherlock, responsible for National Sales tells us “Tower Trophies was founded on the hand shake and face to face dealings and over the years we believe that this has ensured our customer retention. We aim to continue as the biggest and best source for Trophies and Awards on the internet but we don’t wish to loose sight of those humble beginnings so we’re setting off on a Tour to shake the hand of as many customers that we can. Not quite a World Tour but who knows what tomorrow brings”, she says with a smile.
Customers in our Gift Department.
Colin Wright assists a customer with engraving requirements.
Extensive displays include silver ware and crystal.
Our product range is design led but encompasses all product areas. Our purchasing brief is better product better quality.
Our trophy displays run to dozens of shelves displaying a product range of over 6,000 items. Customers are welcome to visit us during our normal office hours (Monday to Saturday 9am to 5pm) League committees can visit pretty much anytime.
Computer driven engraving machines operated by skilled staff form just one section of our extensive Engraving Department. Hand engraving is becoming a dying art but is proudly offered by Tower as a standard service.
A fully equipped glass-engraving workshop ensures that no award is beyond our ability.
Our entire product range comes from heavily stocked warehousing.