Google problems with our address

March 8th, 2013

Oddly Google are positioning our business at Bennetts Hill Business Park - we are currently talking with google to fix this error. We are at Blackminster Business Park with a current telephone number of 01386 833888

October 30th, 2012

Technological Tower Trophies

Technology continues to drive our business with the web now contributing a very high percentage of our orders.

In 2008 we added an extra 2,000 customers which delighted us all and whilst that initial dramatic growth has leveled; we continued to add in excess of 1,000 new customers a year. Year on year. Four years later over 5,000 new accounts.

Our greatest challenge is to look after you, the customer, at a level that ensures that you want to stay with us. As the numbers get larger it is more difficult to interact personally with every single customer but we are doing our best and fully intend to “up our game” in 2013 to ensure that we are not a faceless internet Company. More than 75% of our new customers have returned again and again for the last three years. Many of our existing customers have been with us for 30 years so we aim to impress the new ones enough to repeat the performance. It’s probably unrealistic to expect 100% to return but most important is to ensure that the 25% are not leaving because their experience wasn’t great. We will only find that out by improving our communication channels.

Technologically speaking we are far too quiet for our own good. The fact that we have not blogged for a year speaks for itself. We are on Facebook but are total virgins really and as far as twitter goes; currently deafeningly dumb.

Our web site has received a massive 40% more visitors this year with sales up 40.5% - in a struggling economy we are elated but recognise that the technology that delivers these statistics requires feeding, so 2013 will see an expansion of our IT department to help deliver an improved Tower Trophies Experience.

Your feedback is both welcomed and actively sort so have your say on what’s good and what’s bad about your buying experience so that we can maximise the good and minimise the bad for the benefit of us all.

Whats New on our website

November 1st, 2011

Virtual Trophy Store. The theme of our site is literally a virtual trophy store where you see what you want displayed on shelves around the store.

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Tower Trophies website Version 5 is HERE!

November 1st, 2011

It’s bigger, brighter, easier, faster. More adjectives than ever before but that has not been the purpose of thousands of pounds worth of investment and hundreds of development hours to create our new website.

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V5 of the Tower Trophies website is delayed.

March 21st, 2011

 websitelogo.JPG

Frustratingly we are still on version 4 of our website because some of the functionality that is being specifically written for us has taken a little longer to perfect than anticipated.

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Tower Trophies move to Blackminster Business Park

March 21st, 2011

Entrance to Blackminster Business Park

After 30 years trading from the centre of Evesham Town we have relocated to a business park just 3 miles from the town centre.

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Better trophies - v4

January 23rd, 2009

Version 4 has been on the drawing board for the past 9 months and will include all sorts of bells and whistles to make things easier for you and more efficient for us. Our prices are better because we control our costs not cut our profits so you can enjoy full service as well as low, low prices. Please use this post to tell us which bits of the site are great and which annoy the pants off you. Read the rest of this entry »

Live at last

January 23rd, 2009

Our top IT man, Paul (Chunk to his friends), has been working like mad to launch our 2009 offering and it’s just gone live. 11.00am Friday 23 January 2009. It’s up, it’s live and trading so we hope you like version 3 of our website and would appreciate feedback to help us improve your experience even more.

There’s still lots of work to do on this site Read the rest of this entry »

2008 - How did we do?

December 17th, 2008

2008 - What a year it’s been. Although we’ve been trading for 30 years; since the launch of our new website it feels as if we have recently started an entirely new business. We have added over 2000 new customers and dozens of extra consignments of trophies have left our works daily. It’s tested us to the limit. Read the rest of this entry »